https://support-new.swingcatalyst.com/en/tags/troubleshooting/index.htmlHugoenCopyright © 2025 Initial Force AS. All rights reserved.https://support-new.swingcatalyst.com/en/cameras-video/setup/advanced-camera-settings/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/setup/advanced-camera-settings/index.htmlGuide to the advanced camera settings in Swing Catalyst, including exposure, gain, and white balancehttps://support-new.swingcatalyst.com/en/cameras-video/setup/lens-distortion-correction/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/setup/lens-distortion-correction/index.htmlIn the world of sports analysis and motion capture, clarity and precision in visual data are paramount. Swing Catalyst's latest feature, the Automatic Lens...https://support-new.swingcatalyst.com/en/hardware/diagnostics/calibration-diagnostics/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/diagnostics/calibration-diagnostics/index.htmlIn order to use your Balance Plate it needs a calibration file. A calibration file is created for each Balance Plate, so no file is the same. If you do not...https://support-new.swingcatalyst.com/en/hardware/pressure-plates/balance-plate-warranty/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/pressure-plates/balance-plate-warranty/index.htmlThe Balance Plate consists of an array of highly accurate pressure sensors. Due to the nature of the pressure sensors they need re-calibration after a...https://support-new.swingcatalyst.com/en/software-features/motion-capture/markerless-motion-capture/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/motion-capture/markerless-motion-capture/index.htmlTechnical overview of RTMPose and RTMDet for markerless motion capture in golf and baseball swing analysishttps://support-new.swingcatalyst.com/en/account-setup/installation/install-error-fix/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/account-setup/installation/install-error-fix/index.htmlIssue: The Swing Catalyst installer can sometimes fail due to insufficient privileges.https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/flir-camera-upgrade-fix/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/flir-camera-upgrade-fix/index.htmlTroubleshooting guide for FLIR/Point Grey cameras that stop working after a Swing Catalyst upgradehttps://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-warranty-service/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-warranty-service/index.htmlWarranty coverage and service information for FLIR cameras used with Swing Catalysthttps://support-new.swingcatalyst.com/en/getting-started/faq/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/getting-started/faq/index.htmlThis is an overview of the most frequently asked questions.https://support-new.swingcatalyst.com/en/software-features/data-analysis/frontal-plane-torque/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/data-analysis/frontal-plane-torque/index.htmlFrontal Plane Torque (FPT) measures the rotational force your body generates around the frontal plane axis during a golf swing. Think of it as measuring how...https://support-new.swingcatalyst.com/en/getting-started/swing-catalyst-home/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/getting-started/swing-catalyst-home/index.htmlThis article is the getting started guide for the Swing Catalyst Home.https://support-new.swingcatalyst.com/en/cameras-video/setup/gige-network-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/setup/gige-network-setup/index.htmlGigE Vision is an interface standard for machine vision cameras. Swing Catalyst supports the GigE Vision standard through a licensed USB dongle.https://support-new.swingcatalyst.com/en/account-setup/system-diagnostics/collect-logs/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/account-setup/system-diagnostics/collect-logs/index.htmlLearn how to collect logs for support in Swing Catalysthttps://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-gige/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-gige/index.htmlGuide to configuring IDS uEye GigE cameras with Swing Catalyst. For USB camera setup, see the IDS uEye USB article.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/point-grey-flir-gige/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/point-grey-flir-gige/index.htmlGuide to configuring Point Grey / FLIR GigE Blackfly cameras with Swing Catalyst.https://support-new.swingcatalyst.com/en/account-setup/installation/beta-versions/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/account-setup/installation/beta-versions/index.htmlThis article covers how to in for beta versions, and how opt out and only receive updates for stable releases of Swing Catalyst*.https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/fix-dropped-frames/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/fix-dropped-frames/index.htmlThis support article will tell you how to diagnose and fix "dropped frames" on USB 3.0 and 2.0 cameras.https://support-new.swingcatalyst.com/en/software-features/recording-export/import-from-v1/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/recording-export/import-from-v1/index.htmlHow to import swing videos from V1 into Swing Catalysthttps://support-new.swingcatalyst.com/en/software-features/recording-export/record-a-lesson/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/recording-export/record-a-lesson/index.htmlLesson videos are a helpful tool for the instructor either for drills or as a summary of the practice session. The lesson video basically records the entire...https://support-new.swingcatalyst.com/en/account-setup/system-diagnostics/send-logs/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/account-setup/system-diagnostics/send-logs/index.htmlThis article describes how to send Swing Catalyst logs to the support crew, which is sometimes needed to help figure out a problem the customer is having....https://support-new.swingcatalyst.com/en/cameras-video/camera-models/basler-gige-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/basler-gige-setup/index.htmlEach camera and Ethernet card (NIC / Network interface controller) should be configured with static IP's on different subnets (and subnet mask)https://support-new.swingcatalyst.com/en/cameras-video/camera-models/halcon-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/halcon-setup/index.htmlThe release of Swing Catalyst 6.0 brings support for three of the most common machine vision standards.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-highspeed/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-highspeed/index.htmlThis support article will describe how to install and setup a USB 2.0 or 3.0 camera for use in Swing Catalyst.https://support-new.swingcatalyst.com/en/hardware/diagnostics/nvidia-gpu-encoder/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/diagnostics/nvidia-gpu-encoder/index.htmlThis support article covers how to fix NVIDIA GPU Encoder errors.https://support-new.swingcatalyst.com/en/cameras-video/setup/web-camera-directshow/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/setup/web-camera-directshow/index.htmlNote that the camera integration type is identified, e.g. DirectShow, Spinnaker:https://support-new.swingcatalyst.com/en/hardware/pressure-plates/boditrak-sensors/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/pressure-plates/boditrak-sensors/index.htmlThis support article will describe how to setup and configure BodiTrak 2 Vector sensor plates with Swing Catalyst. Technically this article can be used for...https://support-new.swingcatalyst.com/en/hardware/launch-monitors/flightscope-mevo/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/flightscope-mevo/index.htmlThis support article describes how you can use the FlightScope launch monitor with Swing Catalyst.https://support-new.swingcatalyst.com/en/software-features/data-analysis/force-vectors/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/data-analysis/force-vectors/index.htmlThis article aims to demonstrate the new force vectors feature in Swing Catalyst 10.0. Force Vectors are available to those with Motion Plates (dual or...https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gc2-hmt/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gc2-hmt/index.htmlThis support article describes how to use the Foresight GC2 with Swing Catalyst.https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gc3-launch-pro/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gc3-launch-pro/index.htmlThis support article will describe how to setup the Foresight GC3 or Bushnell Launch Pro with Swing Catalyst.https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gcquad/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/foresight-gcquad/index.htmlThis support article will describe how to setup the Foresight GCQuad / GCHawk with Swing Catalyst. The GCQuad works with FSX and Swing Catalyst simultaneously.https://support-new.swingcatalyst.com/en/hardware/launch-monitors/full-swing-golf/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/full-swing-golf/index.htmlThis support article will describe how to setup Full Swing Golf with Swing Catalyst.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-usb/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/ids-ueye-usb/index.htmlThis support article describes the practical details of how to configure and use a IDS uEye USB camera.https://support-new.swingcatalyst.com/en/software-features/setup-configuration/remote-support/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/setup-configuration/remote-support/index.htmlSwing Catalyst Remote Support is only available to customers with a valid Support & Update plan. Basic support covers email communication, only.https://support-new.swingcatalyst.com/en/software-features/recording-export/swing-catalyst-online/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/recording-export/swing-catalyst-online/index.htmlThis article is an introduction to Swing Catalyst Online and aims to show off the functionality available from the desktop side of Swing Catalyst Online.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/dragon-usb2-camera/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/dragon-usb2-camera/index.htmlThis article covers how to setup and use the Dragon USB 2.0 camera with Swing Catalyst.https://support-new.swingcatalyst.com/en/hardware/launch-monitors/trackman-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/launch-monitors/trackman-setup/index.htmlHow to connect and configure TrackMan launch monitors for use with Swing Catalysthttps://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-disclosures/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-disclosures/index.htmlImportant safety and accuracy disclosures for Swing Catalyst Motion Capture usershttps://support-new.swingcatalyst.com/en/hardware/pressure-plates/setup-3d-motion-plate/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/pressure-plates/setup-3d-motion-plate/index.htmlThe software automatically installs the drivers for the force plate and pressure plate's (except the calibration file). Installing it manually shouldn't be...https://support-new.swingcatalyst.com/en/cameras-video/setup/recommended-usb3-components/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/setup/recommended-usb3-components/index.htmlWe strongly recommend USB 3.0 PCI Express cards for desktop systems.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-blackfly-gige-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-blackfly-gige-setup/index.htmlThis article covers how to use Spinnaker compatible GigE Vision cameras in Swing Catalyst.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-blackfly-usb-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-blackfly-usb-setup/index.htmlThis article covers how to setup and configure a Spinnaker compatible USB camera in Swing Catalyst.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/fox-camera-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/fox-camera-setup/index.htmlGuide to assembling and setting up Swing Catalyst Fox USB 3.0 cameras, including driver installation and configurationhttps://support-new.swingcatalyst.com/en/cameras-video/camera-models/lynx-camera-setup/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/lynx-camera-setup/index.htmlBoth the "Lynx" and "Fox" cameras are only supported in Swing Catalyst 9.8.2 or higher.https://support-new.swingcatalyst.com/en/reference/changelog/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/reference/changelog/index.htmlDESKTOP-11248: Add shortcuts for switching between UI layoutshttps://support-new.swingcatalyst.com/en/reference/changelog-legacy/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/reference/changelog-legacy/index.htmlDetailed changelog for Swing Catalyst software versions 9.8 through 2.6.3https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-faq/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-faq/index.htmlQ: What is Swing Catalyst Motion Capture?https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-settings/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-settings/index.htmlThis article describes how to setup and configure the Motion Capture functionality within Swing Catalyst. This feature may not be available for all license...https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-guide/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/software-features/motion-capture/motion-capture-guide/index.htmlSwing Catalyst Motion Capture (MoCap) is a powerful 2D markerless motion capture system designed to enhance your golf swing analysis. This feature provides...https://support-new.swingcatalyst.com/en/hardware/diagnostics/trackman-troubleshooting/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/hardware/diagnostics/trackman-troubleshooting/index.htmlYou're having the following problem:https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/usb3-troubleshooting/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/troubleshooting/usb3-troubleshooting/index.htmlMost common problems are related to the camera cable, connection, USB extender etc.https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-spinnaker-cameras/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://support-new.swingcatalyst.com/en/cameras-video/camera-models/flir-spinnaker-cameras/index.htmlThis support article covers setting up FLiR Blackfly S cameras with Swing Catalyst 9.4.